Welcome to The Grand Leoney Resort website. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a booking or using our services.

1. General

• This website is operated by The Grand Leoney Resort, located in Goa, India.
• By using our website or booking our services, you accept these Terms and Conditions in full.
• We reserve the right to change these Terms at any time without prior notice. Changes will be effective immediately upon posting.

2. Booking and Reservations

• Bookings can be made online, via email, or by calling our reservations team.
• All bookings are subject to availability and confirmation.
• A valid ID and payment details are required to confirm the reservation.
• Group bookings may have additional terms and conditions.

3. Check-In and Check-Out

• Check-in time: 1:00 PM
• Check-out time: 11:00 AM
• Early check-in or late check-out requests are subject to availability and may incur extra charges.

4. Payment Policy

• Full or partial payment may be required at the time of booking, depending on the rate or offer selected.
• Accepted payment methods: Credit/Debit Cards, UPI, Bank Transfer, or Cash at the property.
• Taxes, are charged as per government regulations.

5. Cancellation and Refund Policy

• Cancellation policies vary based on the booking type or promotional offer selected.
• Standard policy: Cancellations made more than 14 days before arrival are eligible for a full refund.
• No-shows or early checkouts will be charged in full.
• Refunds, if applicable, are processed within 7–10 business days. Cancellation Charges:
• 05% (processing fee) will be charged on cancellation.

6. Guest Conduct

• Guests are expected to behave in a respectful and lawful manner at all times.
• The resort reserves the right to deny service or remove guests causing disturbances, damage, or posing safety concerns.

7. Liability and Disclaimer

• While we strive to ensure accuracy, we do not guarantee the completeness, accuracy, or reliability of content on the website.
• The Grand Leoney Resort is not liable for any direct or indirect loss arising from use of the website or any disruptions beyond our control (natural disasters, strikes, etc.).

8. Privacy Policy

• We are committed to protecting your privacy. Your personal information is used solely for booking and service-related purposes.
• We do not sell or share your data with third parties without consent. For more, refer to our [Privacy Policy].

9. Intellectual Property

• All content on the website (text, images, logos, etc.) is the property of The Grand Leoney Resort and protected by copyright laws.
• Unauthorized use, reproduction, or distribution is prohibited.

10. Governing Law
• These terms are governed by and construed in accordance with the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts in Goa.